Snaptec
Private GenAI Search & Policy Q&A for Enterprise Commerce
SnapTec built a private, VPC-only GenAI solution using Amazon Bedrock and OpenSearch to deliver sub-second search, high relevance, and policy Q&A for a multi-store platform.
Secure, PII-Safe AI Search Built on AWS Bedrock & OpenSearch
The Business Problem
Poor Search Performance at Scale
High Support Load
Data Security Concerns
Lack of Governance
SnapTec's Private GenAI Architecture
Private LLM Orchestration
Hybrid Search Engine
RAG Architecture
Strict PII Controls
API-First Delivery
No Vendor Lock-in
Results That Matter
Faster Search
Higher Accuracy
Reduced Tickets
Zero Data Risk
Production Ready
Multi-Language
Ideal for:
Multi-store eCommerce Brands
Regulated Industries
Compliance-Focused Teams
Why Enterprise Teams Choose This
- Complete data sovereignty with AWS infrastructure
- No customer data used for model training
- SOC 2 and GDPR compliance ready
- Audit trails for all AI interactions
- Scalable to millions of queries per day
- Multi-language support out of the box
- Custom model fine-tuning available
- Real-time analytics and monitoring
- Dedicated enterprise support team
- Flexible deployment options