AWS Solution
Real-Time Incident Triage for Checkout & Payments
SnapTec built a private, VPC-only GenAI solution using Amazon Bedrock and OpenSearch to deliver sub-second search, high relevance, and policy Q&A for a multi-store platform.
AI-Powered Root Cause Analysis Using Amazon Bedrock & OpenSearch
Detect, summarize, and resolve checkout incidents in seconds — without exposing PII or sensitive logs. Built for high-volume commerce and mission-critical payment flows.
Why Traditional Monitoring Fails
Logs are slow to search and hard to correlate
Dashboards expose sensitive payment data
On-call teams waste time chasing false signals
Incident context is fragmented across tools
AI-Driven Incident Intelligence
Designed for teams who care about uptime, security, and compliance. Our platform combines cutting-edge AI with enterprise-grade security.
Semantic indexing of logs
Bedrock-powered reasoning
PII-safe ingestion
API-only access model
Deterministic outputs
Semantic indexing of logs
Bedrock-powered reasoning
PII-safe ingestion
API-only access model
Deterministic outputs
Operational Impact
Faster triage, fewer missed incidents
3 . 2 x
PII minimized by design
1 0 0 %
Reduced on-call fatigue
74% decrease in alert noise
Production-grade observability at scale
Enterprise-Grade Features
Built on battle-tested infrastructure with the flexibility to adapt to your unique requirements
Real-Time Stream Processing
Zero-Trust Security Model
Predictive Anomaly Detection
Collaborative Incident Response
Intelligent Data Retention
Custom Analytics Dashboards
Need a custom integration?
Our engineering team can build tailored connectors for your existing infrastructure. From legacy systems to cutting-edge platforms.